Your Privacy Matters
At Wild Palace, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit www.wildpalace.com (the "Website") and engage with our products, services, and digital experiences.
This Privacy Policy applies exclusively to www.wildpalace.com and the services provided through our Website. It does not extend to third-party websites that may be linked to, or recommended on this website.
By accessing and using our Website, you acknowledge and consent to the practices outlined in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our Website and services.
1. INFORMATION WE COLLECT
We collect certain personal information ("Personal Data") that you provide when interacting with our Website, including:
- Name, email address, shipping and billing details
- Purchase history and transaction details
- Contact preferences and customer service interactions
- Information gathered via cookies and tracking technologies (see "Cookies" section below)
Additionally, third-party payment processors may collect payment details such as credit card numbers. These details are not processed or stored by Wild Palace but are managed according to the payment provider’s privacy policy.
2. HOW WE USE YOUR INFORMATION
Your Personal Data may be used for:
- Processing and fulfilling orders
- Providing customer support
- Personalizing your shopping experience
- Sending marketing updates and promotions (if you have opted in)
- Conducting surveys and gathering feedback
- Improving our Website functionality and services
- Complying with legal and regulatory requirements
You may opt out of marketing communications at any time by contacting contact@wildpalace.com.
3. DATA PROTECTION & SECURITY
We implement appropriate technical and organisational security measures to protect your Personal Data from unauthorised access, disclosure, or loss. However, no digital platform can be entirely risk-free, and we encourage users to take precautions when sharing information online. If you believe your data has been compromised, please contact us immediately.
4. COOKIES & TRACKING TECHNOLOGIES
Our Website uses cookies to enhance user experience, including:
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Session Cookies: Temporary cookies that expire when you close your browser
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Persistent Cookies: Stored on your device for a set period to remember preferences
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Analytics Cookies: Help us track website traffic and improve functionality
By using our Website, you consent to our use of cookies. You can disable cookies in your browser settings, but this may affect site functionality.
5. THIRD-PARTY LINKS & SERVICES
Wild Palace may include links to external sites that operate independently from us. We do not control their privacy policies or practices and encourage users to review third-party policies before engaging with external services.
6. DATA TRANSFERS & SHARING
We may share Personal Data with trusted third-party service providers who assist in order fulfilment, payment processing, and marketing. These partners are contractually obligated to protect your information and use it solely for service-related purposes. In cases where legal compliance requires, we may disclose information to regulatory authorities.
7. CHANGES TO THIS POLICY
Wild Palace reserves the right to update this Privacy Policy as necessary. Any changes will be posted on this page, and continued use of our Website implies acceptance of any modifications.
8. CONTACT US
For any questions, concerns, or data requests regarding this Privacy Policy, please reach out to us at contact@wildpalace.com.
Updated 17 March 2025.
