Have a Question?
If you can’t find the answer you’re looking for here, contact us at contact@wildpalace.com.
Frequently ask questions about orders, payments, returns and refunds
What payment methods do you accept?
We accept VISA, Mastercard, and American Express. Apple Pay and Pay Pal. No card processing fees will be charged when paying by Credit Card.
How does satisfaction guaranteed work?
If you’re not 100% satisfied with your purchase you can return it for a full refund, or exchange it for another item within 30-days. Click here to learn how returns and refunds work.
Can I make changes to my order after purchase?
Yes. You can cancel or change an order anytime within 30-days. To learn more click here.
If I cancel or return my order when will I receive my refund?
You will receive a full refund within 14 days of us receiving the returned item(s). The money will be refunded via the same payment method that you used when placing the order and there are no transaction fees.
Will I have to pay taxes and custom duties with my purchase?
Custom duties and taxes may apply. These are not included in the prices listed on our website. Please contact your local customs service for more information.
I haven't received my order confirmation—what should I do?
It’s possible the confirmation email went to your junk/spam folder, so we recommend you start by checking there. If you still can’t find it, contact us here for support.
Frequently ask questions about wallpaper
What is the difference between Premium Satin and Premium Textured wallpaper?
Premium Satin wallpaper has a smooth, slightly lustrous finish that enhances colors and details, giving your walls a refined, elegant look. Premium Textured wallpaper, on the other hand, has a tactile, fabric-like feel that adds depth and dimension, perfect for creating a rich, artistic ambiance.
What is Peel and Stick wallpaper?
Peel and Stick wallpaper is a self-adhesive, removable wallpaper that requires no glue or paste. Just peel off the backing and apply it directly to your wall—ideal for renters, DIY enthusiasts, and anyone who loves flexibility in their decor.
Which glue should I use for Premium Satin and Premium Textured Wallpaper?
We recommend using high-quality wallpaper paste specifically designed for non-woven wallpaper. For best results, apply the paste directly to the wall, not the wallpaper.
How much does the wallpaper cost?
Pricing varies by design, material, and panel size. Check our website for pricing on each of our wallpaper collections.
How much wallpaper do I need?
Measure the height and width of your wall. Our wallpaper comes in pre-cut panels, so use our online calculator or consult our team for guidance on selecting the right number of panels. For more information on How to measure your wall click here.
What is meant by the margin of error?
A margin of error accounts for minor measurement inconsistencies in wall dimensions. We recommend ordering slightly more wallpaper than needed to accommodate any slight variations in alignment.
How wide are the wallpaper panels?
Our wallpaper panels are typically 19 inches (49 cm) wide, but exact dimensions may vary by design.
What does the wallpaper look like on delivery?
Can I order wallpaper samples?
Yes! Ordering a sample lets you see the design, texture, and color in person before committing to a full installation.
What do I get when I order a wallpaper sample?
You’ll receive a scaled-down version of the design on your chosen material, helping you visualize how it will look in your space.
How big are the samples?
Our standard wallpaper samples are 8 x 10 inches (20 x 25 cm).
How do I choose the right wallpaper?
Consider your space, lighting, and personal style. Bold patterns make great statement walls, while softer textures bring a subtle elegance. If unsure, start with a sample!.
On what surface can I install wallpaper?
Smooth, clean, and dry walls work best. Avoid textured or freshly painted surfaces (wait at least 3 weeks after painting).
How do I remove non-woven wallpaper?
Gently peel from a corner and pull downward. Non-woven wallpaper removes easily without damaging walls.
Can I use your wallpaper in my bathroom or outdoors?
Our Premium Satin and Textured wallpapers are moisture-resistant but not fully waterproof. Use in well-ventilated bathrooms, but avoid direct water exposure. Outdoor use is not recommended.
Can I use your wallpapers in the kitchen?
Yes! Our wallpapers are durable and can be used in kitchens. Just avoid direct contact with heat and water.
What does Fire Rated mean?
Fire-rated means our wallpapers have been specially treated to meet safety standards for flame resistance, designed to minimize the potential for rapid combustion and smoke generation when exposed to heat and limit the spread of fire.
Can you assist with wallpaper installation?
We provide detailed installation guides and can recommend professional installers in select locations. For more information on how to install your wallpaper click here.
How can I ensure that the joint between the wallpaper strips doesn't show?
Align the panels precisely and use a wallpaper smoother to press down the seams. Proper installation minimizes visibility.
Are your wallpapers UV resistant?
Yes, our wallpapers are designed to resist fading from sunlight exposure.
Can I reuse Peel and Stick wallpaper?
Peel and Stick wallpaper is repositionable during application but may lose adhesion after removal, making reusability limited.
Where is the product produced?
All our wallpapers are printed in Sweden. Our factory has been producing the highest quality wallpaper for over a hundred years—where tradition, technique, and a love for the craft runs deep. We fuse modern design with the latest in digital printing, ensuring every roll is as rich in detail as it is in heritage. Old-world artistry, reimagined for walls that make a statement.
Is the wallpaper PVC-free?
Yes! Our wallpapers are free from harmful PVCs, making them safer for your home and the environment.
Is the wallpaper made sustainably?
Every Wild Palace wallpaper is printed on FSC-approved materials in an FSC-certified factory, assuring paper comes from responsibly managed forests that respect both the environment and the people behind it. They are also PVC and Vinyl Free. For more information on our commitment to sustainability click here.
What type of paper is used?
Our wallpapers are printed on high-quality, non-woven paper with a luxurious feel.
How is the paper sourced?
Our wallpaper is printed on FSC-approved materials, assuring paper sourced from responsibly managed forests that respect both the environment and the people behind it.
What does 'printed on demand' mean?
We print each wallpaper to order, reducing waste and ensuring every piece is crafted with care just for you.
Frequently ask questions about shipping and delivery
How much is shipping?
Shipping is free of charge.
How long before my order ships?
Your wallpaper will be shipped within 1-3 days. Order and shipping confirmations will be sent to you by email. Your shipping confirmation will include a link for tracking your package.
How long does shipping take?
Shipping times vary by location, but generally it takes 2-3 working days for delivery. A shipping confirmation will be sent to you by email. Your shipping confirmation will include a link for tracking your package.
What shipping service is used?
UPS Express.
What do I do if I’ve provided the wrong address?
Please contact us here immediately with the new address. Once shipped, redirection may not be possible.
If I return my purchase do I have to pay for the return shipping?
Upon receiving your request for a return, we will arrange for the return shipping. Return shipping costs are free, but there may be some applicable return costs. We will inform you of these when responding to your return request.
Bestsellers
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Golden Hour Palms
$3.95 USD / sq ft $42.50 USD / sq m -
Verdant Mirage
$3.95 USD / sq ft $42.50 USD / sq m -
Canopy Clash
$3.95 USD / sq ft $42.50 USD / sq m -
Jungle Obscura
$3.95 USD / sq ft $42.50 USD / sq m -
Orchid Reverie
$3.95 USD / sq ft $42.50 USD / sq m -
Wild Orchid
$3.95 USD / sq ft $42.50 USD / sq m -
Jungle Trellis
$3.95 USD / sq ft $42.50 USD / sq m -
Orchid Veil
$3.95 USD / sq ft $42.50 USD / sq m -
Savanna Brush
$3.95 USD / sq ft $42.50 USD / sq m -
Golden Canopy
$3.95 USD / sq ft $42.50 USD / sq m -
Canopy Veil
$3.95 USD / sq ft $42.50 USD / sq m -
Verdant Falls
$3.95 USD / sq ft $42.50 USD / sq m -
Misty Treetops
$3.95 USD / sq ft $42.50 USD / sq m -
Rainforest Weave
$3.95 USD / sq ft $42.50 USD / sq m -
Emerald Totem
$3.95 USD / sq ft $42.50 USD / sq m